Support Troubleshooting Data sync appears delayed

Data sync appears delayed

Checklist for queue health, network status, and stale snapshot recovery.

Sync lag is often related to queue pressure, storage latency, or unstable mount state.

Diagnosis

  • Check whether large indexing batches are still running.
  • Verify external drive health and connection stability.
  • Confirm available disk space for index updates.

Mitigation

  • Pause non-critical indexing jobs during active edit windows.
  • Process large libraries in staged batches.
  • Restart sync services only after verifying mount consistency.