Support Troubleshooting Search returns no useful signal

Search returns no useful signal

Debug index scope, query intent, and filters when retrieval quality drops.

No-result states are usually caused by scope mismatch, not by missing footage.

Quick Checks

  • Confirm the target folders are currently indexed and mounted.
  • Try simpler noun-action-location query wording.
  • Remove restrictive filters and test broad search first.

Recovery Path

  • Rebuild local index only for affected folders.
  • Compare free local query output before cloud-enhanced query.
  • Log failing query examples for team pattern updates.