Invites are not reaching teammates
Verify domain policy, sender setup, and fallback invite paths.
Invite failures are usually policy or sender-configuration issues, not user-side mistakes.
Validate Delivery Path
- Confirm recipient domain policy allows external invitation emails.
- Check sender configuration and DNS records for your mail provider.
- Review bounce logs to identify blocked or malformed addresses.
Fallback
- Use manual share links for urgent onboarding.
- Ask recipients to whitelist your sender domain.
- Retry invites after policy updates are confirmed.