Invites are not reaching teammates

Invite failures are usually policy or sender-configuration issues, not user-side mistakes.

Validate Delivery Path

• Confirm recipient domain policy allows external invitation emails.
• Check sender configuration and DNS records for your mail provider.
• Review bounce logs to identify blocked or malformed addresses.

Fallback

• Use manual share links for urgent onboarding.
• Ask recipients to whitelist your sender domain.
• Retry invites after policy updates are confirmed.